For Outpatients

Pre-visit Email/Skype Consultation Service for Patients Living outside Japan

Pre-visit Email/Skype Consultation Service

湯澤医師

At this hospital, patients with a spine disorder are usually seen by one of our doctors to ascertain whether a spine surgery is possible based on imaging data including MRI, their symptoms, and their treatment history. However, for patients living outside Japan, we understand that it would not be easy to come all the way here just to find out whether or not they can undergo surgery with us. We therefore offer a pre-visit email/Skype consultation service for such patients so that they can consult one of our doctors before coming to Japan to find out whether surgery is possible at this hospital and, if so, what kind of surgery they should expect.

*Please be advised that even if a patient was told in the pre-visit consultation that surgery was possible, a final conclusion may be drawn that surgery cannot be performed as a result of medical consultation and examinations at this hospital.
*Fees are charged for the pre-visit email/Skype consultation service.

System

The pre-visit email/Skype consultation service is provided through:

  • Email
  • Online via Skype (15-30 minutes per consultation)
Service Fee and Payment Method
Service fee
30,000 yen per consultation
Payment method
PayPal or bank transfer
Eligible Patients
  • Foreign nationals or Japanese nationals living outside Japan who desire to undergo surgery at Iwai Medical Foundation
  • Those who are not covered by Japanese health insurance
Necessary Medical Information
Essential
MRI imaging data of the affected area (desirably in DICOM format rather than in jpg format. We do not accept films.)
Essential
Iwai Foundation’s medical questionnaire sheet
Recommended
Patient referral document (referral letter) from your primary care doctor

*In case the MRI data is too large to send via email, please try using a file-sharing service or online data storage.

Service Outline

Online Skype Consultation
Application

Contact us as below via email to apply for the pre-visit consultation service.

info@iwai.com
Payment

We will inform you of how to send the necessary medical information and how to make payment.Please send your medical information and make payment in accordance with our instructions.

Guidance

You will be informed of your Skype ID, consultation date, etc.

Consultation

At the designated date and time, an online Skype consultation will be provided based on your medical information.

Scheduling

Your travel and treatment dates will be decided.

Email Consultation
Application

Contact us as below via email to apply for the pre-visit consultation service.

info@iwai.com
Payment

We will inform you of how to send the necessary medical information and how to make payment.Please send your medical information and make payment in accordance with our instructions.

Exploration

Your attending doctor will examine your medical information.

Result

Your doctor will send you an email to inform you of the result.

Scheduling

Your travel and treatment dates will be decided.

Outpatients

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